Frequently Asked Questions (FAQ)

Phone: +31314 – 334455 
Email: info@nedcon.com  
Mailing address: Ambachtstraat 4, 7005 AM Doetinchem 
Visiting address: Ambachtstraat 4, 7005 AM Doetinchem

You will receive an immediate confirmation of your request, and we will process it as soon as possible. Response times depend on the nature of your inquiry.

NEDCON’s headquarters is located in Doetinchem, The Netherlands. We also have our own production facilities in Pardubice, Czech Republic, and Shelbyville, Kentucky. Additionally, NEDCON has offices in various European countries and the United States.

Yes, you can view the process here.

Yes, all our Project Managers are IPMA certified.

We are fortunate to have a large team of experienced engineers, ensuring that we always have sufficient capacity for your project.

Yes, NEDCON has been active worldwide for a long time. Since 2004, NEDCON has been an independent part of the international steel group voestalpine. Our headquarters is in Doetinchem, with production facilities in Pardubice, Czech Republic, and Shelbyville, Kentucky. Additionally, we have offices in multiple European countries and the United States. Our products are also available through a network of resellers.

NEDCON has modern production facilities in Pardubice, Czech Republic, and Shelbyville, Kentucky.

In our factories where we produce racking systems, we continuously measure whether the products meet the required tolerances. At fixed intervals, we send components to the NEDCON Test Department in Doetinchem, where they undergo rigorous load and bending tests.

Yes. Our 28,000 m² production facility in Pardubice, Czech Republic, operates 24 hours a day, with 200 colleagues working to manufacture your racking systems. It is an impressive process that we would be happy to show you. You are welcome to visit us in the Czech Republic.

NEDCON manufactures all uprights, beams, and shelves in-house.

NEDCON sets high-quality standards for the procurement of materials, often exceeding market norms.

We continuously optimize our production processes with a focus on sustainability. Our products have a minimum lifespan of 15 years but often last significantly longer. Additionally, it is now possible to manufacture our products using green steel. 

Want to know more about this? Visit our SDG website to learn more. 

The minimum lifespan of NEDCON products is 15 years. In practice, our products often last much longer.

NEDCON only uses high-quality structural steel, including S275, S355MC, S420MC, S250GD, S350GD, and more.

NEDCON is closely involved in the development of European standards. Our experts actively contribute to the development of European design guidelines within FEM / ERF and CEN.

Yes, NEDCON holds three German abZ type approvals: 

• Beams (Z-14.8-833) 

• Frames (Z-14.8-834) 

• Electrolytically galvanized bolt sets (Z-14.4-853) 

This guarantees the component properties and authorizes the design method in Germany. 

Our Quality, Health & Safety department conducts internal audits to ensure ongoing compliance. We collaborate with DNV and SLV for CE marking.

Yes, NEDCON is DIN certified. 

• DIN 18800-7 version E: This certification ensures the quality of our welding processes. 

Yes, NEDCON is ISO certified. 

• ISO 9001 - 2015: This international quality management system certification ensures that we maintain high operational standards. 

• ISO 14001 (Pardubice, Czech Republic): Our environmental management system under ISO 14001 helps us control and reduce CO2 emissions. ISO 14001 is a voluntary standard. 

Much of our testing equipment has been developed in-house, such as our hydraulic load system for bending tests and our impact tester, the forklift simulator. Additionally, we have purchased measuring instruments from HBM, a leading supplier of measurement equipment. However, tests must be validated. That is why we collaborate with experts who independently verify whether our testing setups comply with the required standards. These experts include the Technical University of Dortmund and Büro Dr. Möll. Furthermore, we calibrate our measuring instruments annually. 

allgemeine bauaufsichtliche Zulassung Certification (abZ) 

Because of the validated results of our tests, NEDCON has obtained abZ certification for the German market. With these test results, we can demonstrate that our storage systems comply with stringent German building regulations. 

Racking construction is a unique branch of science within steel construction. In many cases, no calculation models are available to accurately determine the properties of racking components. That is why we started testing ourselves. How does thin-walled perforated steel behave in real-world conditions? And how much load can the connections withstand? From these tests, we gathered a wealth of information, which we document and incorporate into our calculation models for designing racking systems. This helps us continuously improve our products. 

We conduct all product testing and measurements in-house, ensuring precise and reliable results. 

With great pride, we present the NEDCON Test Department. For over 35 years, we have been testing components in our own laboratory. Since 2000, we have even been conducting these tests in-house in Doetinchem. Thanks to the Test Department, we possess knowledge that is unique in the industry and use it to continuously improve your storage systems. 

At our NEDCON Test Department, we conduct the following tests: 

• Heavy structural testing, such as bending tests, impact tests, and fatigue tests to examine the strength of materials or constructions. 

• Functional tests: how does a component or structure perform under normal use over an extended period? 

• Fast prototyping: we also use our test center to validate designs. This saves a significant amount of calculation work and time. 

All our resellers have access to the price list and other web tools. 

As a NEDCON reseller, you can rely on professional technical support and service. Through the NEDCON portal, all resellers have access to helpful web tools, detailed documentation, and comprehensive product information. Additionally, our back-office team is available on weekdays from 8:30 AM to 5:00 PM to assist resellers quickly and professionally.

Do you have questions about product availability, deliveries, or lead times? Do you need a double-check on a load-bearing calculation or pricing estimate? NEDCON is happy to assist you.

For inquiries, call us at +31 314 334 455 or send an email to resellers@nedcon.com.

For our reseller network, we offer smart web tools that enable quick and easy design and pricing calculations. The Configurator allows resellers to generate complete quotes for manual pallet systems from our Smart Range assortment within ten minutes—without requiring specialized knowledge. For custom projects, we provide the CSA tool, which facilitates safe and efficient configurations, including 3D visualizations and automated product lists. Additionally, the price list ensures accurate pricing and ordering functionality.

Through their personal web portal, resellers also have access to extensive documentation, drawings, and the NEDCON image bank, making their work more efficient and streamlined.

Yes, you can. NEDCON collaborates with a carefully selected network of resellers throughout Europe. We aim to be represented by partners who prioritize quality, professionalism, and expertise. To support our resellers effectively, we provide various tools, training programs, and guidance to help them grow and develop professionally. As a NEDCON reseller, you can position yourself as the expert in storage systems.

>Within our dealer network, we strive for a balanced distribution, both geographically and across different market segments. That’s why we are continuously looking for new resellers throughout Europe. We believe in long-term and successful partnerships.

Our dealer network consists of over 100 expert partners spread across Europe, ranging from racking traders to warehouse designers and forklift suppliers that also offer pallet racking. Are you looking for a NEDCON reseller in your region? Contact us, and we’ll be happy to assist you. 

You buy through a reseller when: 

• NEDCON is not directly represented in your country or region. 

• You want a package deal including racking and handling equipment from a single supplier. 

• You prefer working with a company that also handles inspections and repairs 

NEDCON is ideally suited as a development partner for AS/RS systems. NEDCON has unique facilities and the most experienced engineers in the business to shape these intensive development processes. We call this joint innovation. NEDCON has vast experience and a proven track record in this field with almost all system integrators. If you would like more information, please feel free to contact us.

Yes, in automated storage systems, racks and mechatronics are increasingly interconnected: an advanced machine ensures the most efficient storage and the shortest throughput times. In collaboration with our system integrator partners, we continuously work on the further development of these storage systems. Our goal is to optimize the performance of your distribution center so that you can continue to meet the ever-increasing demands of your customers.

Here is an overview of our System Integrator process. 

You can apply through the online application form. Alternatively, you may send your application by email to: recruitment@nedcon.com. 

The positions we have open vary over time. Please check our careers website to see what roles are currently available for application.Vorm

The recruitment process at NEDCON is tailored to the specific vacancy, meaning it can vary by position. Generally, the procedure consists of two interviews and a discussion of the terms of employment. In some cases, there may also be a presentation round, an online meeting via Teams, or an assessment. When invited for the first interview, a representative from our HR department will inform you about the exact procedure.

For some recruitment processes, an assessment is part of the procedure. If you are invited for an initial interview, a representative from our Human Resources department will inform you about the full recruitment process.

No applicant meets 100% of the ideal profile. What is most important is that you familiarize yourself with NEDCON, the role we offer, and recognize yourself in the described profile. It’s crucial that you have the necessary education and work experience to successfully perform the role, and that you believe NEDCON is an employer that suits you. If so, we are happy to receive your application to get to know you better.

As part of voestalpine, we benefit from several advantages. For instance, it enhances our creditworthiness, making it easier for us to invest. voestalpine also invests in us, providing additional room for innovation and growth. At the same time, we benefit from the innovations and developments within the group. We leverage economies of scale in our procurement and have access to a broad network for knowledge and experience exchange.

Since 2004, NEDCON has been part of voestalpine AG, the largest industrial group in Austria. Originally a state-owned steel company, voestalpine has grown into a global player in technology and capital goods, with steel and other metals at its core. With high-quality products, services, processes, and systems, voestalpine is a leading partner for the automotive and consumer goods industries in Europe and for the aerospace, oil, and gas industries worldwide. The company operates in 50 countries across 5 continents and has more than 50,000 employees. voestalpine is listed on the Vienna Stock Exchange and achieved a revenue of €16.7 billion and a gross profit of €1.7 billion in the fiscal year 2023/2024.

Our pallet racking systems are the ideal solution for storing light to extremely heavy pallets. The pallets are directly accessible from the aisle and can be loaded and unloaded quickly and efficiently using forklifts, reach trucks or very narrow aisle (VNA) trucks. Our racks are known for their robust design and comply with European and American standards and/or regulations for pallet racking. 

Parts for our pallet racking systems up to 7.5 meters are easy to reorder. Our Smart Range products are competitively priced and ready for shipment within 72 hours. 

• Maximum safety due to a robust design 

• Maximum storage capacity for a wide variety of SKUs 

• Flexible and scalable storage capacity due to modular construction 

• Compatible with mezzanine floors, shelving racks and gravity flow systems 

• Low assembly and maintenance costs 

• Various protection options to prevent collision damage, including our patented DEFENDER 

• Suitable for construction in seismic zones 

• A sustainable product with high residual value thanks to reusability options 

• Available in CO₂-reduced steel 

A pallet racking system is ideal for logistics processes where all pallets need to be individually accessible at any time.

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (USA), where we manufacture our pallet racking systems. This gives us full control over design, quality and delivery times.

If you use standard pallet sizes such as Chep, Euro or Block pallets, our Smart Range products are competitively priced and available within 72 hours.

Yes, we epoxy-coat our pallet racking systems. They are available in standard NEDCON RAL colors, as well as various other RAL colors.

Yes, our pallet racking systems comply with European and American standards and/or regulations. Click here to read more about our certifications, standards and guidelines.

We stock pallet racking systems ranging from 2.5 to 7.5 meters, which are available for immediate delivery. Additionally, we custom-build racking systems to match the height of your material handling equipment.

Our drive-in racks have an above-average load capacity and can support pallets weighing up to 1,500 kg.

In projects using automated pallet storage systems, cranes and/or shuttles are used to store and move palletized goods. Our automated pallet storage systems ensure optimal utilization of your storage capacity. 

Together with our system partners, our engineers design customized automated pallet systems, focusing on safety, functionality and maximum efficiency. This results in a system that is fully tailored to your logistics process and meets the high tolerance requirements of your warehouse cranes and/or shuttles. 

• Robust, safe and reliable
• Can be designed and built for any type of warehouse crane and pallet shuttle
• Ideal foundation for order-picking, pallet shuttle and cloud storage systems
• Seamless integration with your mechatronics based on required tolerance and deformation criteria
• In-house design, production and assembly
• Available in standard NEDCON RAL colors, as well as various other RAL colors
• Compliant with European and American standards and/or regulations
• Available in CO₂-reduced steel

An automated pallet racking system is ideal for logistics processes where palletized goods need to be transported and high throughput speeds are required.

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (USA), where we manufacture our pallet racking systems. This allows us to have full control over quality and delivery times. The warehouse cranes and/or shuttles are supplied by our system integrators.

Yes, we epoxy-coat our pallet racking systems. They are available in standard NEDCON RAL colors, as well as various other RAL colors.

Our pallet racking systems comply with European and American standards and/or regulations. Click here to learn more about our certifications, standards and regulations.

We can build customized projects up to a height of 32 meters.

No, if you want to use the NEDCON pallet shuttle, a custom-made racking system will be designed for you. While many components of a drive-in racking system can be reused, they are not compatible with a shuttle system.

Our drive-in racking systems have an above-average load capacity and can support pallets weighing up to 1,500 kg.

We custom-build our drive-in racking systems to match the height of your material handling equipment.

Yes, our drive-in racking systems comply with European standards and/or regulations. Click here to read more about our certifications, standards and guidelines.

Yes, we epoxy-coat our drive-in racking systems. They are available in standard NEDCON RAL colors, as well as other RAL colors upon request. The support rails are Sendzimir galvanized for added durability.

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (USA), where we manufacture our drive-in racking systems. This ensures full control over quality and delivery times.

Our drive-in racking systems are designed for first in, last out (FILO) storage.

• Suitable for first in, last out (FILO) storage
• Compact and flexible storage solution
• Exceptional load capacity and robustness
• Various protection and guiding systems to prevent collision damage
• Extensive experience with high-quality steel applications in freezing conditions
• Compliant with European standards and/or regulations
• Available in CO₂-reduced steel

Our drive-in racking systems are the perfect solution for storing large quantities of identical palletized goods. In this system, pallets are placed in deep lanes, which also serve as the path for forklifts. This ensures optimal use of available space. Unlike conventional pallet racking, not every pallet position is directly accessible by the forklift.

Our flow racks for small goods use gravity for moving items to the picking location. The system consists of roller tracks set at a customized incline. Goods are loaded on the input side and retrieved on the output side. Flow racks are the perfect choice for operations handling high-turnover goods which need to be continuously available.

• A smart choice for efficient order picking
• High storage capacity possible
• Supports high turnover rates
• Continuous order picking without interruptions
• Suitable for first in, first out (FIFO)
• Easy to assemble and is adjustable due to the unique combination of roller tracks and beams.
• Ideal for order picking at the lower level, with the upper levels designated for bulk storage.

Flow racks are suitable for first in, first out (FIFO).

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (United States), where we manufacture our gravity flow racks. This allows us to maintain full control over quality and delivery times. Our roller tracks are sourced from an external supplier.

Yes, all NEDCON flow rack components are epoxy-coated. The racks are available in standard NEDCON RAL colors as well as various other RAL colors upon request.

NEDCON offers a complete range of safety products, including our Stiffener, DEFENDER, and corner protection.

We build flow racks up to the maximum reach of the handling equipment.

The Beamtype miniload is a fully automated system. The warehouse crane retrieves bins from the racking and delivers them to a pick-and-drop station. Our Beamtype miniload is designed for the storage of bins and boxes.

In the Beamtype miniload system, the beams span 3 to 5 bin positions and are hooked into the uprights. Multiple bins or boxes can be placed between two frames, both in width and depth. Since the bin or box is directly supported by the beam, it is extracted from the compartment using a pulling technique by the warehouse crane. This type of system is highly earthquake-resistant and can be assembled quickly and safely. We supply this system in collaboration with our system integrators.

• Flexible bin dimensions and compartment layout
• Smart and patented easy-click system ensures a relatively short installation time for an automated system
• Compliant with European and American standards and/or guidelines
• Highly suitable for earthquake-prone areas
• Available in CO₂-reduced steel

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (United States), where we manufacture the racking ourselves. The warehouse cranes are supplied by our system integrators.

The Beamtype miniload complies with European and American standards and/or guidelines. Click here to read all about our certifications, standards, and regulations.

Project-specific, up to 32 meters (105 feet).

The maximum load capacity of a Beamtype miniload depends on the specific project requirements. For each project, we evaluate the desired specifications and tailor our configurations accordingly.

The Open Face miniload is a fully automated system. The warehouse crane retrieves bins from the racking and transports them to a pick-and-drop station. Our Open Face miniload system is specifically designed for the storage of bins or trays.

Your products are picked quickly and efficiently by an automated warehouse crane that moves through the aisle. The term "Open Face" refers to the open access to the bins, allowing the warehouse crane to easily load and unload bins with products. In an Open Face miniload system, the bins are not supported by a continuous beam. Instead, they rest on angle supports, leaving space underneath so the warehouse crane can easily lift and transport the bins using a specialized lifting technique. We provide this system in collaboration with our system integrators.

• High storage density possible
• Specialized solution for tapered bins
• In-house design and manufacturing
• Available in CO2-reduced steel

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (United States), where we manufacture the racking ourselves. The warehouse cranes are supplied by our system integrators.

The Open Face miniload meets strict tolerance requirements and complies with European and American standards and/or guidelines. Click here to learn more about our certifications, standards, and regulations.

Our systems are available at heights of up to 32 meters (105 feet).

A shelving system is a storage solution consisting of vertical uprights and horizontal shelves, on which goods can be placed directly. This system is particularly suitable for storing small items that can be picked manually.

Our shelving systems are easy to assemble, expand, and adjust, making the system ideal for small goods of varying sizes. Additionally, it is a future-proof product with a high resale value.

• Cost-effective and modular storage system for small goods
• Quick and easy expansion with mezzanine floors
• Can be combined with pallet racks and flow racks
• Wide range of accessories for various storage solutions
• Available in standard NEDCON RAL colors, as well as other RAL colors upon request
• Standard shelf lengths of 970, 1270 and 1470 mm, with depths ranging from 300 to 800 mm
• Upright heights up to 14 meters
• Available in CO₂-reduced steel

Our shelving systems are ideal for any manual picking process involving small goods. They are particularly used in industries such as e-commerce, retail, and fashion. 

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (United States), where we manufacture the shelving systems ourselves. This allows us to maintain full control over quality and delivery times.

Standard shelves are made of Sendzimir galvanized steel. The racks can be epoxy-coated and are available in standard NEDCON RAL colors, as well as other RAL colors upon request.

Yes, our shelving systems comply with FEM 10.2.06 guidelines and national regulations. Click here to read all about our certifications, standards, and regulations.

Shelving systems can be built up to 2.5 meters (8.2 feet). When combined with mezzanine floors, they can reach up to 14 meters (46 feet).

We offer a wide range of shelving options. Depending on the dimensions and materials used, different load capacities are available. The maximum allowable load per shelf varies from 150 to 300 kg (330 to 660 lbs).

We build flow racks up to the maximum reach of the handling equipment.

NEDCON offers a complete range of safety products, including our Stiffener, DEFENDER, and corner protection.

Yes, all NEDCON flow rack components are epoxy-coated. The racks are available in standard NEDCON RAL colors as well as various other RAL colors upon request.

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (United States), where we manufacture our gravity flow racks. This allows us to maintain full control over quality and delivery times. Our roller tracks are sourced from an external supplier.

Flow racks are suitable for first in, first out (FIFO).

• A smart choice for efficient order picking
• High storage capacity possible
• Supports high turnover rates
• Continuous order picking without interruptions
• Suitable for first in, first out (FIFO)
• Easy to assemble and is adjustable due to the unique combination of roller tracks and beams

Our flow racks for small goods use gravity for moving items to the picking location. The system consists of roller tracks set at a customized incline. Goods are loaded on the input side and retrieved on the output side. Flow racks are the perfect choice for operations handling high-turnover goods which need to be continuously available.

In ROBORACK projects, our racking systems are operated by autonomous robots which are not attached to the racks. These robots handle the storage and retrieval of goods, mostly in bins or boxes. The system replaces manual order-picking techniques and offers a significant advantage over automated mini-load systems. The implementation can be completed in a short period and the return on investment is much faster.

• Racking systems specifically designed for robotic applications
• Racking systems that meet the strict requirements of the robotics supplier
• Easily scalable by adding extra robots and/or racking systems
• Available in CO2-reduced steel

Yes, we have our own modern production facilities in Pardubice (Czech Republic) and Shelbyville, Kentucky (United States), where we manufacture the racking systems ourselves. The robots are supplied by our partners.

Our racking systems always comply with the applicable European and American standards and/or guidelines. Additionally, a suitable racking system can be designed for seismic zones.

We build up to approximately 12 meters (39 feet), depending on the requirements of the robots.

The load capacities are entirely customized to meet the customer's needs. Because of a wide range of available components, there are virtually no limitations in load-bearing capacity.